There With You at Every Step
When you buy Idelic products, our wall-to-wall support is always included. Our support staff is ready to help with any questions or needs you may have, and help you ensure you are getting the most value out of our products. If you ever have a question or need, please contact us and we will try and resolve your issue as quickly as possible.
When you buy a SaaS based Idelic product, it's hosted by us and there is never a need to worry about staying up-to-date. Our comprehensive service will automatically push updates and monitor your systems around the clock to ensure you are getting the best possible care, and it's always included at no extra charge.
Custom for you
If you choose to host our products on premise, we also have several service plan options that you can choose from, giving you the ability to tailor the service to your needs. Our technicians will make all the necessary adjustments and services on a quarterly or bi-annual basis, so you never miss an update or new feature.